Come and work with us – see JD below. For more information or to apply visit www.mdx.ac.uk

JOB DESCRIPTION
Job Title: Director for the Student Experience Job ref: CLTE37
Campus: Hendon Grade: Senior Manager Salary: £60,000 – £70,000 Period: Three year internal secondment in the first instance Reporting to: DVC Academic Reporting to job holder: There are no direct reports to the post holder, however this role
Overall Purpose:
Involves leading on University level projects related to the student experience, which would include leadership of staff at Dean and Director of Service level (with respect to these projects)
The student experience is the top priority of the University, as we want Middlesex University to be the ‘university of choice’ for students in London. It is therefore essential that the University recognises the factors that influence the student experience and takes coherent action to understand students’ perception of their experience.

Enhancing the student experience is a challenging task and will involve understanding and managing students’ expectations of their experience at Middlesex and the way they engage with the Institution. The Director of Student Experience will liaise and coordinate with the many parts of Middlesex that impact on student satisfaction and ensure students have a positive experience across the student life cycle. Situated within the Centre for Learning and Teaching Enhancement, this post holder will be responsible for the strategic development and institutional oversight of the ‘Middlesex student experience’ and be the person who will see the University through the eyes of a diverse student body. The role has a significant strategic dimension in that the post holder will lead on specific strategic initiatives related to enhancing the student experience, and will also, as a member of the relevant University committee, working parties, and similar groups contribute to the formulation of University strategy. As the lead on strategic projects, the post holder will, within the constraints set by the Executive and the University deliberative structure, be responsible for proposing and implementing changes that have the potential to significantly impact on the delivery and character of the University’s provision, and could for example directly contribute to the raising of NSS scores. These projects are likely to be long-term and span over several years. S/he will ensure that the University undertakes initiatives that truly put the student first and achieve measurable improvements in student satisfaction. Working closely with colleagues in CLTE, Schools, MUSU and services across the University s/he will formulate, coordinate and monitor initiatives and action plans to support policy and good practice. S/he will develop a streamlined, forward thinking approach to interacting with and supporting students across the student lifecycle.